Does your website leverage the best in content marketing practices to ensure potential clients look to you for solutions? 51 percent of B2B buyers rely more on content to research and make purchasing decisions than they did a year ago.
It's rare for a day to go by without a bank, startup or financial firm jumping on board the blockchain hype train. But before we get too excited, however, we need to understand the basics of the blockchain.
Blockchain technology makes securities registration more secure and efficient. Because blockchains are decentralized systems, they provide a distributed method of equity registration and information tracking, bringing greater ease of use and improved security.
The IoT is building up a lot of hype, but it is still unclear how it will improve customer experience. Panelists at the CONNECT Mobile Innovation Summit last month discussed where IoT is going and which direction it should take.
We have now passed the halfway mark on 2016; over the past six months, we've seen general guides on bitcoin and the blockchain as well as discussions of bitcoin crime and how to battle it with the blockchain.
Blockchain technology has pushed into a new area — peer to peer energy transactions. Using blockchain technology, residents can buy and sell renewable and nonrenewable energy sources through a microgrid.
The proliferation of fintech solutions presents a remarkable opportunity for small and midsize financial institutions not only to compete on a level playing field with the big banks but also to leverage their exceedingly hard-to-compete-with strengths to win new customers.
In January, the top-read stories included a wide range of topics including blockchain technology, regulations and key predictions for 2016. It's time to take a look at the top five most-read stories of January 2016.
Whether you manufacture kiosks or provide bitcoin wallets, you need the right data to craft the best customer experience. In the famous words of Sherlock Holmes, "It is a capital mistake to theorize before one has data."
Moore's law is transforming the world of retail and food. The future is here, and the time to prepare is now. The Interactive Customer Experience Association plans to host 'Inflection Point: The Future Tech of Customer Experience,' to help get B2C brands ready for the future of customer engagement tech.